Privacy Policy

Honest Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy applies to all users of our services, including visitors to our website and users of our AI-powered solutions. It explains how we collect, use, and safeguard your personal information when you use our services, including our AI assistant that helps users ask questions from their Google Drive and Microsoft OneDrive.

Information We Collect

We collect the following personal information from you:

• Full Name
• Email address

Additionally, when you use our AI powered solutions, you may connect your Google Drive and Microsoft OneDrive accounts and other providers as the solution evolves over time. By doing so, you authorise us to access and process your files in those services solely for the purpose of providing the service and solutions functionality.

This may include:

File metadata (such as file names, sizes, dates)

File content (depending on your query)

Your information is never used to train AI models or for any purposes other than the scope of the relevant solutions and services provided by Honest Labs and its partners.

Data Usage

We use your personal information solely for the purposes of providing our services to you. This includes:

• Creating and managing your account
• Providing support and communication related to our services
• Improving our services and AI assistant

Data Protection

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and updates

Sharing Personal Information

We do not sell your personal information. We share your personal information only with third parties who help us provide our services or as necessary to comply with legal obligations.

Specifically, when you use our AI assistant, you may connect your Google Drive and Microsoft OneDrive accounts. By doing so, you authorise us to access your files in those services to provide the query functionality. We do not share your personal information (such as your name and email) with these third parties unless necessary for authentication and authorisation purposes.

Additionally, we may share aggregated or anonymised data with third parties for research or improvement of our services, but such data does not identify you personally.

Cookies and Tracking

Our website and AI assistant may use cookies and similar technologies to enhance your experience and collect information about how you use our services. You can manage your cookie preferences through your browser settings.

Your Rights Over Your Personal Data

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Erasure: You can request that we delete your personal data, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your personal data.
• Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal data for certain purposes.
• Data Deletion Request: You can request that we completely delete your account data by emailing us at [email protected]. Please note that while we will delete your personal data from our systems, it may remain in backups or with third parties for a limited period due to technical constraints, but we will take reasonable steps to ensure it is not further processed.

To exercise any of these rights, please contact us at [email protected].

International Data Transfers

Our services may involve the transfer of your personal data to countries outside of your country of residence, including the United States. We ensure that such transfers are made in compliance with applicable data protection laws, including the UK GDPR and the use of standard contractual clauses or other appropriate safeguards.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When we no longer need your personal data, we will securely delete or anonymise it.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.

Universal Opt-Out Mechanisms

We respect your choices regarding the collection and use of your personal data. If you wish to opt out of certain data processing activities, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Consent

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.