Terms of Service

Last Updated: April, 2025

By accessing or using the services provided by Honest Labs ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

Definitions

For the purposes of these Terms:

  • "Services" refers to the AI powered solutions and any other services provided by Honest Labs.
  • "User" refers to any individual or entity using our Services.
  • "Content" refers to any data, information, or files uploaded or accessed through our Services.

Eligibility

You must be of legal age in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet this requirement.

Account Creation and Management

To use certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

Service Description

Honest Labs provides an AI solutions that enables users to ask questions based on their Google Drive and Microsoft OneDrive files. Our Services are provided "as is" and "as available" without warranties of any kind.

Important Disclaimer About AI Technology

Our AI technology is continually evolving and, as such, may occasionally produce incorrect or incomplete information. Users are strongly encouraged to verify all facts provided by our AI powered solutions with reliable sources. Information from our Services must not be used to make critical decisions, such as financial, legal, or medical decisions, without independent verification from qualified professionals. Honest Labs and its associated entities are not liable for any losses, damages, or consequences that may arise from the use of our products and services. By using our Services, you acknowledge and accept these risks.

User Conduct and Prohibited Activities

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Use our Services for any illegal or unauthorised purpose;
  • Violate any applicable laws or regulations;
  • Infringe upon the intellectual property rights of others;
  • Engage in any activity that could damage, disable, overburden, or impair our Services;
  • Collect or store personal data of other users without their consent;
  • Use any robot, spider, or other automated device to access our Services;
  • Attempt to gain unauthorised access to our Services or systems.

Intellectual Property Rights

All intellectual property rights in and to our Services, including but not limited to software, algorithms, AI models, and any related documentation, are owned by Honest Labs or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use our Services solely for your personal or internal business purposes, as permitted by these Terms.

Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your data as described in our Privacy Policy.

When you use our AI powered solutions, you may connect your Google Drive and Microsoft OneDrive accounts and other providers as the solution evolves over time. By doing so, you authorise us to access and process your files in those services solely for the purpose of providing the service and solutions functionality.

Your information is never used to train AI models or for any other purposes apart from the scope of the relevant solutions and services provided by Honest Labs and its partners.

Third-Party Services

Our Services may integrate with third-party services, such as Google Drive and Microsoft OneDrive. Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the actions or policies of these third-party services.

Payment and Billing

If you subscribe to any paid services offered by Honest Labs, you agree to pay the applicable fees as described on our website. Payment will be processed through our payment processor, and you authorise us to charge your payment method for the applicable fees. We may change our fees and billing methods from time to time, and we will notify you of any such changes.

Termination and Suspension

We may terminate or suspend your access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to use our Services will immediately cease.

Limitation of Liability

To the fullest extent permitted by law, Honest Labs shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of our Services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Honest Labs, its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of our Services or your violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of competent jurisdiction in England.

Modifications to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

Feedback and Suggestions

If you provide us with any feedback, suggestions, or ideas regarding our Services, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, adapt, and incorporate such feedback into our Services without further obligation to you.

Contact Information

If you have any questions or concerns about these Terms, please contact us at [email protected].